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Refund policy

Effective February 10, 2025.



Not satisfied with the service?


You can submit a refund request for subsequent recurring charges online:



You must notify us at least 2 days before the end of free trial period (or paid period). If the subscription is canceled after renewal, the service will be provided until the end of the paid period (28 days).

By default, purchases will be refunded to the payment method used to make the purchase.

You will receive a refund within 14 days of our receipt of your refund request. Please note that the exact processing time may vary depending on the payment method used for the original transaction.


Disclaimer: The decision to approve a refund does not create an obligation to grant future refunds. Clickepia reserves the right to suspend, cancel payments, or refuse a refund request if we detect evidence of fraud, abuse, or other unlawful behavior.



The customer support team is available Monday to Friday from 6.00 AM - 6.00 PM (GMT) and will do their best to guide you and answer your questions within 48 hours on weekdays.